Do You Trust Online Reviews? [Poll]

Making your way through the World Wide Web, you’ll find it filled with reviews. These reviews cover everything from computers to appliances to vacations to the latest blockbusters at your local theater. You read them, but can they really be trusted?

Some sites are set up just to give you reviews, while other sites are interested in selling the product, but still allow and encourage people to post their experiences with the product. Other sites include reviews as part of their article base such as tech sites or entertainment sites. Perhaps some of these reviews are more trustworthy than others. A paid writer could be more trusted than a person airing his grievances on Amazon. This could go the other way around as well. Maybe the opinion of the person not being paid is more trustworthy than the person being paid.

It’s a lot to think about as you sit down and read these reviews when determining whether or not to trust this other opinion. Does it depend on the site or does it depend on the writer? Or does it depend solely on the type of product being reviewed

Do you trust online reviews?

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Laura Tucker Laura Tucker

Laura has spent nearly 20 years writing news, reviews, and op-eds, with more than 10 of those years as an editor as well. She has exclusively used Apple products for the past three decades. In addition to writing and editing at MTE, she also runs the site's sponsored review program.


  1. “Trust” is the wrong word. It suggests I am prepared to let people who respond to a poll make choices for me.

    Polls are just another source of information.

  2. I read mostly the negative (one star) reviews. They are frequently rants about minor problems. I sometimes figure if this is the worst maybe the product isn’t too bad.

  3. Typically, I look at the most recent reviews. Sometimes a product or restaurant will have been great 2 years ago and since fallen off in quality. Or the reverse, where a product is buggy when it first comes out, but the company has updated and improved it since then. I also read the 1-star reviews to see what the chief concerns are.

    Also, I try to stay away from websites that supposedly offer objective reviews, but are really just thinly-veiled sales pitches. Usually, they’re called “” or thereabouts.

  4. When it comes to reviews based on taste (food, shows, entertainment) I disregard the reviews. Chances are my taste is different from the reviewer’s.

    It is hard to find an objective technical review. It seems like every reviwer has an agenda. I suppose I read tech reviews only for the specs on an item.

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