Steam is one of the most popular online gaming platforms. Despite Steam’s popularity, many Steam fans have encountered games that refuse to launch or that crash unexpectedly – sometimes after the game has previously been running without issue.
Due to each game’s varying hardware, software and bandwidth requirements, it’s not always easy to diagnose why a specific game isn’t working on a specific computer. Here’s you’ll learn how to fix all of these issues.
1. Update your operating system
If your operating system is out of date, then you may be encountering an issue that’s already been addressed in a recent update. It’s usually a good idea to check that your operating system is up to date.
2. Are your drivers up to date?
Your graphics card drivers are vital to the Steam experience, so if your drivers are out of date, then your Steam games may encounter a range of issues. Even if your video hardware exceeds a game’s requirements, outdated drivers can still affect your game’s performance.
To update your graphics card drivers, you’ll first need to know the model of your graphics card and the version(s) that are currently installed on your PC:
1. Click the Windows “Start” button and then “Run … ”
2. When prompted, type “dxdiag.” Click Ok.
3. The DirectX Diagnostic Tool should launch. At this point, Windows may ask to check that your drivers are digitally signed. Select “Yes.”
4. In the “System” tab, select “System Information.”
5. Switch to the “Display” tab.
In the upper-left corner, you’ll see the “Name,” “Manufacturer” and “Chip Type” for your video hardware. In the upper-right corner you’ll find the “Version number” and “Date of release” for the video driver.
Now that you have all the information for your drivers, you can visit the manufacturer’s website or search for your exact model of video card and download any available updates.
3. Could your cache be corrupted?
If your game won’t launch, then it may be due to an issue with the extracted game files.
Steam can verify the integrity of your cached game files and rectify any issues that it discovers. As part of this process, Steam will compare the game files that are installed on your computer with the latest version of the game files on Steam’s servers. If any of these files are different, then Steam will replace or repair the corrupted local files and download any files that are missing from your local cache.
To verify your game cache files:
1. Launch the Steam client.
2. Select “Library.”
3. Control-click the game that’s causing you issues and select “Properties … ”
4. In the subsequent window, select the “Local files” tab.
5. Click the “Verify integrity of game files … ” button.
Steam will now verify the game’s files and fix any issues that it discovers.
Note that this process may take several minutes depending on the size of your game.
4. Delete the GameOverlayRenderer64.dll file
According to some users, you may be able to force a game to launch or prevent crashes by deleting the game’s “GameOverlayRenderer64.dll” file.
Since this is an experimental fix, I’d recommend moving the “GameOverlayRenderer64.dll” file to a new location or renaming the file, as this allows you to test this fix without committing to deleting GameOverlayRenderer64.
If this workaround does deliver the desired results, then you can go ahead and delete the troublesome GameOverlayRenderer64.dll file.
5. Windows: Run in Compatibility Mode
If you’re experiencing issues with a specific game only, then Windows users may be able to resolve these issues by running the game in Compatibility mode:
1. Launch the Steam client application.
2. Select the “Library” tab.
3. Control-click the game you’re experiencing problems with and then select “Properties … ”
4. In the subsequent window, open the “Local Files” tab.
5. Select “Browse local files … ”
6. Control-click the game’s .exe file and then select “Properties.”
7. In the subsequent window, open the “Compatibility” tab.
8. Select “Run this program in compatibility mode for … ”
9. Open the accompanying drop-down and choose your version of Windows.
10. Select “Apply -> OK.”
Try restarting the game to see whether this has resolved your issue.
6. Try disabling third-party apps and services
There’s always a chance that third-party applications and services may interfere with Steam.
If you have a large number of background apps or services, then identifying the culprit may be a time-consuming task. To make your life easier, I’d recommend focusing on the following, as they have the greatest chance of interfering with your Steam experience:
Antivirus software can interfere with disk and network operations, which may cause issues with Steam. In addition, some games use copy-protection technology that can cause antivirus scanners to incorrectly flag that game as malware.
If your antivirus program is interfering with Steam, then you may need to edit your antivirus configuration to include exceptions for Steam, or you may prefer to manually disable your antivirus software before each gaming session.
Virtual Private Network (VPN)
Some VPN software can prevent the Steam client application from accessing the Steam server or may prevent games from accessing the Web, which can cause issues for games that require Internet connectivity.
If you’re using a VPN, you should check that your VPN is configured to allow Steam and Steam-related activities.
Aggressive anti-spyware software may flag Steam as a threat and prevent the Steam client from accessing the Steam servers.
If you’re using anti-spyware software, then you may need to edit your configuration to make exceptions for Steam. Alternatively, you can manually pause your anti-spyware software before launching Steam.
Some firewall configurations can prevent the Steam client from communicating with the Steam servers.
If you suspect that your firewall may be affecting your Steam experience, you’ll need to modify your firewall configuration and add exceptions for Steam.
Peer-to-Peer, file sharing, FTP and web server apps
If they’re not properly configured, peer-to-peer (P2P), file sharing, File Transfer Protocol (FTP) and web server applications can all consume large amounts of bandwidth, which can prevent Steam from accessing the resources required to run your games.
Even if you’re only encountering the occasional issue with Steam, disabling or pausing these applications while you’re using Steam can often result in a significant performance boost.
IP filtering programs
These types of programs are designed to limit the traffic that’s received and sent through your network, which has been known to cause issues with Steam.
7. If all else fails: reinstall Steam
If none of the above fixes work, then there may be some underlying issue with your Steam library. By uninstalling and then reinstalling Steam, you’ll know that you’re running the latest version of the Steam client and that all your games are located in the correct folders.
To uninstall Steam:
1. Launch the Steam client application.
2. Select the “Library” tab.
3. Control-click every game in your library and then select “Manage -> Uninstall.”
4. Navigate to “Control Panel -> Programs and Features.”
5. Find “Steam” and uninstall it.
6. Restart your computer.
You can now redownload Steam and follow the on-screen instructions to install.
Hopefully, with the above fixes, you will be able to solve the issue of Steam games not launching. If, however, your issue lies with Steam not opening, then you can follow the fixes here. One last thing, you should also speed up your Steam downloads to avoid long waiting time.