Snippet: Add Facebook Chat to Empathy

If you are a regular Facebook Chat user, you will be happy to know that Facebook has recently launched the XMPP support which allows you to connect to FB Chat from (almost) any IM applications (only applies to those that support the XMPP protocol).

For Ubuntu Karmic users who are using Empathy rather than Pidgin, some of you might have difficulties connecting to the FB Chat network. The most common seen problem is the Authentication Failed message. Here’s the fix:

Open your Empathy. Go to Edit -> Accounts.


In the new window, click Add.

Select Jabber in the dropdown field and check the box “Reuse an existing account“. (Do not select “Create a new account”. You will have authentication error later on)


Enter your Facebook login name and append at the back as the Login ID. For example:

Enter your Facebook login password.

Click Connect.


That’s it. You should be able to connect to Facebook Chat from Empathy now.

Note: If you have just created your Facebook username, you will need to log out and login again to your Facebook account before you can connect with Empathy.

For those who are connecting from other IM applications, you can easily add your Facebook chat with the following configuration:

Protocol: XMPP or Jabber
Username: your facebook username
Jabber ID:
Password: your Facebook password

Advanced Settings

Port: 5222
Use SSL/TLS: no
Allow Plaintext Authentication: no

Damien Damien

Damien Oh started writing tech articles since 2007 and has over 10 years of experience in the tech industry. He is proficient in Windows, Linux, Mac, Android and iOS, and worked as a part time WordPress Developer. He is currently the owner and Editor-in-Chief of Make Tech Easier.


  1. I had “Authentication Error”. So if you've only recently added a username ( to your Facebook account, it seems you need to log out of the website, log back in, *then* connect with Empathy; until you do that, you'll get “Authentication Error”.

  2. Thanks for pointing it out. I didn't encounter this issue when I setup the chat client in Empathy, probably because I have created my username long ago.

    Anyway, I have updated the article. Thanks

  3. Thanks a lot! 1)create facebook username 2)logout and log in again in facebook 3)ONLY AFTER this do you launch empathy to follow the author’s steps.

  4. Thanks i did the same but it was not working because i turn on the “account security” option thats y it was not working and when i turn off every thing become fine anyway thanks for the post

  5. I was able to add it as a Facebook Account in Empathy, I just had to logout and log back in to facebook. Thanks for the heads-up

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