- Self-emptying dustbin
- LiDAR mapping
- Combined water tank/dustbin
- Beautiful modern look
- Instructions are lacking
- Obstacle avoidance needs work
With each new robot vacuum I review, the technology gets better. It’s no longer okay to just clean the floors – a robot vacuum needs to do much more. The question for a review now becomes, “Will this check off all the boxes for new technology?” That’s what I set out to find out in this review of the Neabot NoMo Q11 Robot Vacuum and Mop.
Setting Up the Neabot NoMo Q11
Unboxing the Neabot NoMo Q11 Robot Vacuum and Mop, the first impression is its beauty. Many vacuums with a self-emptying base are a bit large and unsightly. While the Q11 is definitely large, it’s also one you won’t mind setting out in your home amongst the rest of your decor. It looks very modern.
Included in the box is:
- Self-emptying dustbin
- Robot vacuum
- Two side brushes
- Two mop cloths
- Mop board
- Extra HEPA filter
- Extra dust bag
- User Guide
Basically, there is one spare part all around, which is a good start. The frustrating thing, however, is that the User Guide is very light on helpful information, and while there is an FAQ section online, there is no complete user manual that I could find, so setup is trial and error.
Because I’m a veteran robot vacuum reviewer, I know that the side brushes need to be installed, though there is nothing in the User Guide to tell you this. All you have is a sketched image of the “Bottom View,” which shows the side brush installed.
With the side brush installed, you need to fill the water tank/dustbin (with water, of course, not dust). Pull this combo unit out of the robot vacuum and open the rubber stopper. The instructions do not say how much water to put in. I guess-timated. Close the rubber stopper and reinstall the tank.
Next, attach a mop cloth to the mop board and install it underneath the water tank/dustbin. It kind of just slides right in there. To remove it, there is a button on each side. Hold these down, and it slides right out.
Setting up the Self-Emptying Dustbin is next. Like most robot vacuum bases, it needs to have space on either side and the front. Plug the cord into the back, wrap the excess cord around the back, and plug the Self-Emptying Dustbin into the wall. Slide the water tank/dustbin in so that the metal contacts line up. An alert sound will let you know if you have it lined up correctly.
To install the app, scan the QR code shown in the User Guide. This will be your only way to control the vacuum, as there is no remote. But frankly, the apps usually do more than the remotes anyway, so I rarely use robot vacuum remotes.
Open the app, sign up for an account, then choose the Q11 in the list of vacuums. it gives you a choice of how to connect but does not explain this in the User Guide. It does, however, explain that updates may change the instructions, so the app’s instructions should be followed.
Because of that, I won’t delve too much into the Wi-Fi setup here, as it may be updated by the time you read this review.
I did not connect to Wi-Fi through Bluetooth; I chose the other option – connects through the Neabot’s hotspot. For this, I had to long-press the recharge and spot-cleaning buttons on the vacuum for five seconds, sign in to my home Wi-Fi, then connect to the hotspot.
Using the Neabot NoMo Q11 Robot Vacuum and Mop
This is where the instructions ended in the User Guide. It says to push the “Start Cleaning” button. That’s it, other than discussing recharge, self-empty, and things other than actually running the vacuum to clean. It was up to me to figure out how to use the app, and I found sometimes that I was making it more difficult than necessary.
While I could tap the “Self Cleaning” button to clean and did my first time through, I couldn’t figure out how to get the options of cleaning only certain rooms, seeing the map the LiDAR was creating, setting up no-go zones, etc. I knew all of these were options but had no idea how to access them.
My first cleaning then was a total clean. The vacuum went around the top floor of my home by first going around the edges, then handling the rest row by row.
The transition piece between my hallway and bathroom sometimes causes difficulties for robot vacuums – they either stumble over it or spin their wheels, not being able to get over it. The Neabot NoMo Q11 Robot Vacuum and Mop refused to play the game. The obstacle avoidance feature treated the transition piece as an obstruction, turned around, and went in the opposite direction. I can only clean my bathroom by placing the Neabot in the bathroom.
Along with not being able to figure out how to access the map, the mop function didn’t work initially. It kept telling me there wasn’t enough water. Actually, it was yelling at me; it was quite loud. I later found the settings to turn the volume down, thankfully. It also provided me with messages in the app stating that it was empty.
I spoke with the company sponsoring this review, and they agreed to replace the water tank/dustbin.
Next up was to figure out the mapping functions of the Neabot NoMo Q11 Robot Vacuum – how to get it to clean and block off certain areas and rooms.
I finally tapped on the images of the vacuum behind the “Start Cleaning’ button and found all the options I’d been searching for as well as many others.
There was the LiDAR-drawn map of the top floor of my home, save for the bedrooms, as I kept the doors closed when the vacuum was running.
Toward the bottom, there are buttons that allow you to set no-go areas, check the water volume, and set the suction power. Toward the top, you can choose room cleaning, total cleaning, zone cleaning, and spot cleaning.
Above that are more options I was looking for. Hidden up there is the volume button, a button to turn the light off and on, a locator, scheduler, and a button that provided even more options.
After turning the volume down, my next step was to set a no-go zone for my stairs. Even though the vacuum is supposed to avoid them, I always worry. You can see in the image above the blocked-out area of my stairs and the straight lines the vacuum moved in as it methodically cleaned my floors.
To clean by rooms, I had to split the area into individual rooms: kitchen, living room, hallway, and stairs. Cleaning individual rooms works great for times the kitchen just needs to be refreshed a little.
After the vacuum is done cleaning, it returns to the base and empties itself of dirt and debris while miraculously not bothering the water tank. It is a bit loud when it empties – it sounds like a jet taking off. You can also open the dustbin to empty out the remaining debris.
Once the new dustbin/water tank arrived, I filled it and replaced the original. It worked much better. While it doesn’t provide the same mopping ability as a dedicated mop or doing it on your hands and knees, it’s adequate for daily cleaning.
Around this time we also put up our Christmas tree. The Neabot got tangled up in the tree skirt. I set up a no-go zone for the tree. I’ll just remove it from the app once we take the tree down. This worked very well.
To sum it up, I found the Neabot NoMo Q11 Robot Vacuum and Mop to be adequate with most everything. It won’t replace your regular vacuum and mop methods, but it’s great for daily cleaning to keep up with everything, allowing you to go longer in between regular deep cleanings.
Where it really failed was the lack of app, Web, and printed instructions. I wasted time trying to figure it all out. Additionally, it really needs work on the obstacle avoidance so that it will still cross taller areas like thresholds and transition pieces.
You can buy the Neabot NoMo Q11 Robot Vacuum and Mop for $499.99 after clipping the $100 coupon on Amazon.
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