How to Record a Google Voice Call

Do you use Google Voice and want to record some of your phone calls? Recently my husband and I were trying to figure out how to record a call using his Google Voice account. However, for some reason we just couldn’t get it to work; we were missing two important steps – enabling the feature and using it on incoming calls.

So if you’ve had trouble recording Google Voice calls on your account or just want to know how to do it, here are the steps:

1. Sign into your Google Voice account and go to Settings; click on the gear icon on the upper right corner of the page and select Settings.

2. Click on the “Calls” tab and make sure that “Enable Recording […]” is selected – next to Call Options. If the box is not checked, click on it to select it; your settings will automatically save.

Make sure Call Options are enabled in Google Voice Settings to record calls.

1. Unfortunately, you can only record incoming calls, so this feature will not work on outgoing calls.

2. When you receive an incoming call that you want to record, press the #4 on the keypad – whether on your home phone or computer.

3. An automated recording will announce that the call recording feature is on; all parties will be able to hear this message.

4. When you want to stop recording you can press the #4 again or just wait until the call is over and hang up.

Recorded Google Voice calls appear in your Inbox like a voicemail message.

5. The audio for your recorded call will appear in your Inbox – much like a voicemail message. Just click on the play button to hear the message.

There you have it. As long as you remember all of these steps, you’re all set.

3 comments

  1. once again your article is not accurate. You can record outgoing calls as long as you place the call from google voice and have it call back and ring one of your assigned phones. If you dialogue directly through Gmail you cannot record the call. However if you go to the Google voice website entering the phone number choose call and then choose the phone you want the call to be routed to your phone will ring and you could even answer it in Gmail and still record the call. So once again this article is not accurate

    • Hi Bernice,

      Thanks so much for the tip and clearing that up, it’s very much appreciated. I’m very, very sorry for the inaccuracy. I welcome all criticism and comments because I’m far from perfect :)

      When I tried this out for myself with my husband (and we weren’t calling from Gmail) it didn’t work out so well for us. Anyway, thanks for clearing it up!

      Take care,

      Charnita

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