11 Ways to Prevent Discord from Disconnecting and Reconnecting

Fix Discord Connecting Disconnecting Error

Discord users are facing a weird issue when making calls where it keeps disconnecting and reconnecting automatically. This ruins the experience, as you miss out on what was said or shown during the call. Here are several troubleshooting tips to help resolve the issue.

Discord Calls Disconnecting

Discord hasn’t addressed or identified the cause of this issue, and users have been experiencing this for a while now. No troubleshooting method has proven to be the solution for this issue. Our advice is to run through all of the troubleshooting steps below until you find one that works for you.

Discord Disconnecting Randomly

1. Change Server Region

Discord offers many server options all over the world. This is done to improve connection speed and performance by allowing users to choose a server that’s closer to where they live.

  1. Open the voice channel where you are experiencing connection issues.
  2. Hover over it to find the Settings cog icon.
  3. Click on the icon once to open Settings.
Discord Voice Channel Settings
  1. Under the “Overview” tab, manually select a region under the “Region Override” drop-down menu.
Discord Voice Channel Server Settings
  1. If you stop experiencing the Discord calls disconnecting automatically error, you can try changing the settings back to default.

Note: Changing servers while on a call will result in all members to be disconnected momentarily. They will reconnect automatically once the server connection is reestablished.

2. Enable Quality of Service High Packet Priority

This feature, when enabled, tells your router that audio packets being sent by Discord should be given priority over others. Doing so could fix the issue with Discord disconnecting and reconnecting.

  1. Click on the Settings cog icon near your profile name toward the bottom-left corner.
Discord Profile Settings Option
  1. Toward the bottom, toggle the “Enable Quality of Service High Packet Priority” option.
Discord Audio Video Packets Settings

3. Restart/Reinstall Discord on PC/Mobile

A bug or some random error could break functionality. Simply relaunching the app or rebooting the computer can help fix such anomalies. Don’t forget to save your work before you reboot the computer.

If that doesn’t work, try reinstalling the Discord app on your computer or smartphone. It will update Discord to the latest version automatically.

4. Try Discord on a Different Platform/Browser

Discord is available on desktop, mobile, and in the browser. If it is not working on one platform, you should try another to see if it solves the issue. Try using the mobile app or perhaps use Discord in a browser.

Using a browser to run Discord? If nothing else is working, try using another browser. Chrome is notoriously famous for being slow and resource-intensive. Try the Firefox, Edge, or Brave browsers. If Discord is working fine in another browser, you know it is time to switch.

On a related note, clearing the browser cache and cookies also helps. Note that doing so will log you out of all sites, so do save all open work before doing so.

5. Check Whether Discord Servers Are Down

The issues could be that Discord is down. If that is the case, there is little you can do except wait for it to come back online. Changing your server region, as we discussed above, may help.

Go to Down Detector and search for Discord to learn whether the service is facing an outage in your area. It wouldn’t be the first time. You can also check Discord Status on its official page.

6. Check Active Downloads

If your computer or device is actively downloading files or running a torrent, it could lead to call drops. Either pause the downloads or wait for them to finish before reconnecting the Discord call.

7. Restart Your Router

If there is an Internet or Wi-Fi connectivity issue on your end, restarting the router or home network could help. Depending on the make and model, your router may have a power switch, but if not, use the main power switch. If you believe it could be another router issue, there are ways to troubleshoot the router to pinpoint the problem.

8. Flush DNS

Flushing DNS on Windows-powered computers can help fix common connection issues thrown by apps. It shouldn’t take more than a few moments.

Press the Win + R keys to open the Run prompt and enter the command below, then hit Enter.

ipconfig /flushdns

If you’re using iOS, open Terminal using Finder, then type the following command.

sudo killall -HUP mDNSResponder

9. Disable VPN

While using a VPN will help you protect data that can personally identify you on the Internet, it can also slow your Internet connection, especially if you’re using a slow or free VPN. Because voice and video calls require a high-speed, stable Internet connection, try disabling your VPN temporarily to see if that solves the issue.

10. Whitelist Discord in Firewall Settings

Your firewall may prevent Discord from properly communicating with its servers. Here’s how you can check your firewall settings and allow access for Discord.

Windows Firewall

  1. Open Control Panel from the Start menu, search for “Firewall,” then open “Allow an app through Windows Firewall.”
Windows Control Panel Firewall
  1. Click on “Change settings” at the top to make changes.
  2. Find “Discord” in the list of apps and services and allow it in both the Public and Private columns. If you can’t find it in the list, click on the “Allow another app” option.
Windows Firewall Whitelist
  1. Click on Browse in the popup.
  2. Locate the discord.exe file in the folder where you installed it. It will most likely be in the C drive where Windows OS and apps are installed by default.
  3. Use the search feature to locate it quickly and select to add it to the Firewall whitelist.
Windows Firewall Allow App

macOS Firewall

  1. Open Settings, go to “Security & Privacy,” and select the “Firewall” tab.
  2. Turn off Firewall temporarily to find out if it is indeed Firewall that is resulting in call drops on Discord. Before you can play around with the Firewall settings, you may have to click on the Lock icon and verify your identity with the password.
Macos Firewall Settings
  1. Click on “Firewall Options,” and in the pop-up that follows, select “Automatically allow downloaded signed software to receive incoming connections.”
Macos Firewall Allow Signed Apps
  1. Alternatively, depending on how you set up the Firewall, click on the Plus icon to add Discord manually to the whitelist. You will find it under the “Applications” list.
  2. Select and click on the “Add” button.
Macos Firewall Add App Whitelist

Hopefully, Discord calls will no longer get disconnected automatically.

11. Update/Reinstall Network Drivers

Old, outdated network drivers and laggy Internet could also be responsible for Discord calls getting dropped. Find out here how to update and manage Windows drivers. macOS is different, as there is no way to interact with drivers directly as in Windows. Check for system updates.

Frequently Asked Questions

1. Can I reconnect manually if calls drop in Discord?

Yes. If your Discord doesn’t reconnect automatically, you can reconnect just as you did the first time.

2. I am facing the same issue but on Android. What can I do?

This is due to the new battery consumption guidelines. You can fix it by turning off battery optimization for the Discord app on your phone. The option may vary based on the make and model of your phone. Search for it in Settings.

3. Are there any third-party alternatives?

If the purpose is simply connecting over voice and video call, there are plenty of apps like Zoom and Google Meet that also allow screen sharing.

Wrapping Up

Discord is an amalgamation of Slack, where you can create niche channels, and Zoom, where you can have audio/video calls, an array of bots, and connect with numerous third-party apps. If this experience hasn’t caused you to want to stop using it, you can learn how to set up a Discord server or learn more about some of the best servers.

Gaurav Bidasaria
Gaurav Bidasaria

A C.A. by profession and a tech enthusiast by passion, Gaurav loves tinkering with new tech and gadgets. He dropped out of CA in the final year to follow his passion. He has over seven years of experience as a writer covering consumer tech and writes how-to guides, comparisons, listicles, and explainers for B2B and B2C apps and services. He recently started working out but mostly, you will find him either gaming or streaming.

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