In some ways, like the antivirus stuff, Microsoft has come along very well in making Windows 10 a stable system, but in others? Not so much. Windows 10 updates are a perpetual cause of problems for a lot of users, so we’ve decided to create a regularly updated feed of the latest Windows 10 update problems: what the issues are, what Microsoft’s doing to fix them, and how you can avoid them.
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At the time of writing Microsoft is working on features to mitigate the pain of faulty updates. Preview builds now have the option to postpone Windows updates for up to thirty-five days, and Microsoft has just announced that it may soon be rolling out an update that – get this – will roll back broken Windows 10 updates.
It’s a good idea, but just imagine if this update was itself broken, and you had to find a way to roll back the rollback-enabling update? Yep, it would be ironic, but on Microsoft’s current form not all that surprising.
May Update (v1903) Blocked on Old Intel Drivers
The May 2019 is a major one for Windows 10, changing Windows Search, updating the Start menu, adding a Light theme, and turning Microsoft Edge into a Chromium-based browser. But many users on certain older devices have had trouble with it, reporting that it won’t install while getting the following message:
“The inbox storage driver iastora.sys doesn’t work on these systems and causes stability problems on Windows.”
The incompatible drivers are Intel Rapid Storage Technology drivers 18.104.22.1682 – 22.214.171.1243, so the way to solve this is to update your drivers to at least version 126.96.36.1994. You can download the latest Intel Rapid Storage Technology drivers here.
Black Screen – KB4503327 Security Update
If you haven’t yet upgraded to the Windows 10 May 2019 update (v1903), then you may find yourself affected by a black-screen bug resulting from a minor security upgrade that’s part of the June 2019 cumulative update.
Microsoft has revealed in a support document that users still on Windows 10 version 1809 and 1803 may be faced with a black screen after applying the KB4503327 security upgrade.
If you experience this problem, Microsoft recommends the following workaround while it works on a proper fix:
- Press Ctrl + Alt + Delete
- Click the Power button in the bottom right corner then “Restart”.
[FIXED] Windows 10 May 2019 Update (v1903)
Known issues: Display brightness not working, Camera app not working, Wi-Fi cutting out, Sound not working with Dolby Atmos headphones, AMD RAID driver problems, Night Light settings not working, Duplicate Files in user profile directory
The latest version of the Windows 10 May 2019 update comes with a host of new features, including an improved Start menu, a new light theme, and a new-and-improved Microsoft Edge, based on Chromium.
Along with that however, come several problems which we’ve listed above. You should also bear in mind that this is a big update, and Microsoft has removed several features from Windows 10 such as the Print 3D app, which has been replaced by 3D Builder, and Windows To Go, which will no longer be supported by Microsoft.
Aside from the features Microsoft intentionally removed, all the above issues have been fixed by the KB4505057 patch, which you should install immediately if you haven’t already.
[FIXED] May 2019 Update (Updating from 1803-1809)
The May 2019 update for Windows 10 is due soon. The problem, however, is that it won’t be arriving on time for everyone. The affected users are those who with USB storage and SD cards inserted into their computers, because for some reason having those things connected may cause “inappropriate drive reassignment” during installation of the update.
At this point, if you try installing the May 2019 update while you have USB storage or an SD card connected, you’ll get a message saying “This PC can’t be upgraded to Windows 10”.
Luckily, the solution here isn’t just that you have to wait for the proper update to roll around. You can simply remove the external storage in question, reboot your PC, and the update should work again.
For most users, the May 2019 update should come out towards the end of May… naturally.
How to Fix and Avoid Broken Windows 10 Updates
Check Your Windows 10 Build
Before looking into rolling back and fixing broken Windows 10 updates, you need to check which build of Windows you’re currently on, which will confirm which issues are affecting you. To do this, just go to “Settings -> Update & Security -> View update history.”
In the new window click the arrow next to “Feature Updates” to see the version of Windows that you’re currently using, and click “Quality Updates” to see all the smaller “KB” updates you have installed.
Block and Defer Windows 10 Updates
The first thing you can do to avoid getting the above update problems and more is to take over the control when your Windows 10 updates. This way you can hold off getting updates the moment Microsoft rolls them out, monitor the news for a bit to see if any major errors crop up, then manually do the update yourself.
Recently, Windows Insiders revealed that an update is coming to Windows 10 (around April 2019) which will allow all Windows users (including Home users) to pause updates by up to seven days. In the meantime, if you’re on Windows 10 Pro, enterprise, Education or S, you can postpone updates by going to Settings -> Update & Security -> Windows Update. Here, select the option ‘Choose when updates are installed’ and pick the number of days you’d like to delay it by.
There’s another way to take control of Windows 10 updates – depending on whether you have the Home or Pro version of the OS – and we have a guide that takes you through disabling and scheduling Windows 10 updates.
How to Roll Back Windows 10 Updates
After every major update Windows 10 gives you a ten-day window to roll back to a previous version of Windows. It’s a useful feature and should give you enough time to judge whether you have a problematic update. Of course, this won’t recover your files if Windows 10 deletes them, but at least you’ll be on a more stable version of the OS.
To do this, go to Windows 10 Settings, then click “Update & security -> Recovery.” Below “Reset this PC” you should see the option to “go back to the previous version of Windows 10.” Click “Get started,” then follow the steps to roll back Windows 10. Again, this option is only available for ten days after a Windows 10 build update.
Few things on PC are more frustrating than an update – ostensibly to improve performance – borking your system, but unfortunately Microsoft has form in this respect. It’s worth saying that the majority of users go through these updates without issue, but the majority isn’t enough when the consequences for the few can be so severe. Stay tuned here for the latest Windows 10 update issues and leave a comment if you have new update problems to report – help may be at hand.
This post was last updated in July 2019.