Have you ever found yourself in the following situation? You’re browsing through the Play store, find a really cool and useful app, download it, and then receive some cryptic error message with what appears to be a handful of useless numbers. It’s darn aggravating, right?
Don’t worry. We’ve all been there and are here to provide you with eight of the most common Play store errors you’re likely to encounter – and their solutions.
Google Play Store Error 403
Issue: The download just isn’t happening, and you’re being told the request is “forbidden.” This usually happens when you try using two Google accounts to buy apps on the same device. There are four solutions you can try when attempting to solve this issue. It’s best if you try them in the following order:
1. Go to the Google Play store using the device’s primary Google account. Uninstall the app that’s giving you trouble. Try downloading the app again and tapping the purchase button (if it’s not a free app).
2. Clear the proxy you might have set up by going into Settings, choosing Wireless Networks (or More), and tapping Mobile Networks. Tap Access Point Name (you may just see it displayed as APN), and tap the Clear Proxy option.
3. If you didn’t get anywhere trying the first two solutions, try erasing your entire search history in the Play store by tapping the settings button and then tapping Clear Search History.
4. If all else fails, try creating a new Google account and using it for the Play store. Go to Google Play -> tap the menu button -> select accounts -> choose the new Gmail account you just created -> re-install the app.
Google Play Store Error 492
Issue: You can’t install an application because of the Davlik cache. You should be able to solve the issue by doing the following:
Tap Settings -> Apps -> swipe to All -> scroll down to Google services -> select Clear Data -> force stop. Do the same thing on the Google Play store app.
Google Play Store Error 495
Issue: You’re having a problem downloading or updating apps from the Play store. You can solve this issue easily by following the steps below:
1. Delete your Google Play store data by going to Settings -> Apps -> All -> Google Play store -> Clear Data.
2. Delete data from Google Services Frameworks. Your device will be assigned a new Google ID, like if you performed a factory reset, and your apps might act up for a little while, but it won’t last long.
3. Delete your Google Account on your phone. You can do this by rebooting your device and re-adding your Google Account in Settings -> Account -> Add Account -> Google Account.
Google Play Store Error 498
Issue: Downloads from the Google Play store are being interrupted. This one is a simple fix because the issue is that the cache of your device is full. You can quickly solve this issue by:
Deleting apps and files that are unnecessary and restarting your phone.
Google Play Store Error 919
Issue: The app you just downloaded won’t open. The app won’t open because you’ve run out of space on your phone. Here’s the solution:
Delete any unnecessary data on your device like large apps, music, videos, etc.
Google Play Store Error 921
Issue: You can’t download an app no matter how much you yell at your phone. Try this without the yelling:
1. Delete the cache of the Google Play app. If you still can’t download any apps, you can delete all of the Play store app data, but take note that this is a next-to-last resort move. Deleting the data will delete all the settings you’ve done.
2. If you’re still being plagued by this error even after deleting the Play store app data, you can remove your Google account, restart your phone, re-add the account and try again (hopefully with success).
Google Play Store Error 927
Issue: You can’t download an app because the Google Play store is currently receiving an update. The solution:
1. Patience. Wait a few minutes until the upgrade is complete and try again.
2. If the problem persists even after you were patient and let the upgrade do its thing, tap Settings -> Apps -> swipe to All -> Google Services -> Clear Data -> then force stop. Repeat the process for the Google Play app.
Google Play Store Error 941
Issue: Interruptions during updates. The quick fix:
1. Tap Settings -> Apps -> All -> Google Play Store -> Clear Cache -> Clear Data.
2. Scroll to Download Manager -> Clear Cache -> Clear Data -> retry the update.
You’ve probably caught on that there is a standard way of alleviating most Google Play errors. However, it’s my duty as a tech geek to remind you to always be careful when you decide to wipe your data or do a factory reset. This will get rid of all your saved contacts, files, and pictures, so always, always, ALWAYS, make sure you back up your data before attempting any of the Google Play store error solutions you’ve just read about.
Photo Credit: Geek.com