14 Ways to Fix Snapchat Notification Sounds Not Working on Android and iPhone

Snapchat Notifications Not Working

Snapchat notifications exist to alert users about new snaps, friend requests, or new messages. Therefore, it can be quite an inconvenience if you suddenly stop receiving them or if they aren’t accompanied by sound anymore. If you aren’t getting notifications from the Snapchat app on your Android phone or iPhone, you have landed in the right place. This tutorial details several fixes for Snapchat notifications not working on Android and iOS.

1. Check Your Phone’s Sound

If you’re still receiving notifications from Snapchat but can’t hear them when they arrive, you should check your phone’s volume first. Make sure it’s not turned down, thus preventing you from hearing the alerts landing on your device. At the same time, ensure your handset is not set to “Silent Mode,” as it could be what’s causing your notifications to be silent.

Depending on the type of Android device you have, you may have to use the volume button to deactivate Silent Mode (Pixels) or use a dedicated sound button (OnePlus). On iPhones, there’s a toggle switch on the right side of the bar for that.

2. Restart Phone

Try restarting your phone. Doing so often fixes temporary issues like notifications not working. Press the power button on your device, then select “Restart” from the menu that pops up on Android. On iPhone, turn the phone off and back on again.

Android Phone Wont Charge Restart Phone

3. Update App

Many times a notification issue, such as missing audio, happens due to a bug in the Snapchat app. You must update the app to fix the issue.

To update the Snapchat app, open Google Play Store or App Store and search for Snapchat. If an update button shows next to the Snapchat app, tap on it to update it, then force close the app or restart your phone. Hopefully, the Snapchat notifications will start working properly again.

Snapchat Update App

4. Enable Notification Sound in Snapchat

The Snapchat app lets you enable or disable notifications from the app itself. If notification sounds are disabled in the app, you won’t hear the notification alert. Therefore, you must ensure that the notification sound is enabled in the Snapchat app on Android or iPhone. Especially try this fix if all other notifications from other apps have sound.

  1. Open the Snapchat app on your phone.
  2. Tap on the profile picture icon at the top.
  3. Hit the gear icon in the upper right corner on the next screen to reach the “Settings” screen.
Snapchat Account Picture
  1. Tap on “Notifications.”
  2. On Android, first make sure that the box next to “Enable notifications” is checked.
  3. Scroll down to ensure other notification components are also enabled.
Snapchat Account Notifications Android
  1. Scroll down further and enable the toggle next to “Sounds.”
Snapchat Notification Sound Not Working
  1. On iPhone, ensure the toggles next to all notification types are enabled.
Snapchat Account Notifications Iphone
  1. If you aren’t receiving story notifications from someone, scroll down to the very bottom inside “Notifications” and tap on “Manage story notifications.”
  2. Check the box next to the people you want to receive notifications from.
Snapchat Account Notifications Story

5. Turn on Notifications from Everyone

The Snapchat app offers another setting to control notifications complete with sounds. Basically, this is a privacy setting that allows you to limit the notifications you receive that are only from friends. If you aren’t getting notifications from everyone on Snapchat, this could be the cause. To change the Snapchat notification setting from friends to everyone, follow these steps:

  1. Open “Settings” in the app, then go to “Notifications” as shown above.
  2. Scroll down to the “Privacy control” section and tap on “Send me notifications.”
  3. Select “Everyone.”
Snapchat Who Can Send Notifications

6. Enable System Notifications

In addition to enabling notifications inside the Snapchat app, you must enable notifications in system settings as well to ensure a full experience with sound.


  1. Open “Settings” on your iPhone.
  2. Look for Snapchat under the list of apps and select it.
  3. Tap on “Notifications.”
Snapchat Settings Iphone
  1. Enable the toggle next to “Allow notifications.”
  2. Scroll down and make sure the toggle next to “Sounds” is enabled and checkboxes under the “Alerts” section are selected.
Snapchat Settings Iphone Notifications
  1. If you are using iOS 15 or later, select the “Immediate delivery” option under “Notification Delivery” instead of “Scheduled summary.”
  2. If the above method doesn’t seem to have any effect, open the Snapchat app and go to its settings.
  3. Tap on “Manage” under “Additional services.”
  4. Select the “Permissions” option.
Snapchat Settings Manage
  1. Hit the “Notifications” option if it says “Tap to enable.”
  2. You will reach the app’s “Settings” screen again.
  3. Tap on “Notifications” to enable them and make sure “Sound” is enabled too as shown above.
Snapchat Settings Manage Notification Permission


  1. Open Settings on your Android phone.
  2. Go to “Apps.”
  3. Look for Snapchat under “All apps” and tap on it.
Snapchat Settings Android
  1. Select “Notifications.”
  2. Enable the toggle next to “Show notifications” at the top.
  1. Also select “Allow sound and vibration” under “Alerts.”
Snapchat Settings Notifications
  1. Additionally, tap on the “Notification categories” listed below and make sure all of them are enabled.
Snapchat Settings Notifications Categories
  1. Tap on each category and make sure “Sound” is enabled.
Snapchat Notification Sound Android

7. Clear Cache

You must try clearing the cache for the Snapchat app to remove files that could be affecting Snapchat notifications on your Android phone or iPhone.

  1. Open “Settings” in the Snapchat app on iPhone.
  2. Scroll down to the “Account actions” section.
  3. Tap on “Clear cache” and confirm on the next screen.
Snapchat Clear Cache Android Iphone

On Android, you must clear the Snapchat app cache via the system’s settings by following the steps below.

  1. Open “Settings” on your Android phone.
  2. Go to “Apps -> Snapchat.”
Snapchat Settings Android
  1. Tap on “Storage.”
  2. Hit the “Clear cache” button at the bottom.
Snapchat Clear Cache Android
  1. Restart the phone.

8. Turn Off Do Not Disturb Mode

If you aren’t receiving any notifications from any app including Snapchat, then “Do Not Disturb Mode” could be the culprit. You must turn it off to receive Snapchat notifications.


  1. To turn off “Do Not Disturb Mode” on iPhone, go to “Settings -> Focus.”
  2. If any Focus mode says “On,” tap on it and turn it off on the next screen.
Snapchat Focus Iphone
  1. You should also open each Focus mode and look under the “Turn on automatically” section for any active scheduled Focus mode and turn them off.
Snapchat Focus Iphone Schedule

Pro Tip: for iOS 14 and below, go to “Settings -> Do Not Disturb” and turn it off.


  1. Go to “Settings -> Sound & vibration -> Do Not Disturb.”
  2. Turn it off on the next screen.
Snapchat Do Not Disturb Android
  1. Check for any automation set under “Schedules.”
Snapchat Do Not Disturb Schedule Android

Pro Tip: on Samsung Galaxy phones, go to “Settings -> Notifications -> Do not disturb” to turn the mode off.

9. Turn Off Battery Saving Mode

If battery-saving mode is always enabled on your phone, it could impact Snapchat notification sounds and notifications in general. You must turn the mode off to troubleshoot the issue.


  1. To turn off battery-saving mode on iPhone, go to “Settings -> Battery.”
  2. Turn off “Low Power Mode.”
Snapchat Battery Iphone


  1. Go to “Settings -> Battery -> Battery Saver.”
  2. Turn the option off on the next screen.
Snapchat Battery Saver Android

Tip: On Samsung Galaxy phones, go to “Settings -> Battery & device care -> Battery.” From there, toggle off “Power saving.” You should also check and disable any automation set for battery on a Samsung Galaxy phone. Go to “Settings -> Battery & device care.” Tap on the three-dot icon at the top and select “Automation.” Turn off the toggle for “Adaptive power saving.”

10. Log Out of Snapchat App

You must try logging out of your Snapchat account. Many times, signing out and signing back in fixes Snapchat notification issues.

  1. Open the Snapchat app and go to “Settings.”
  2. Scroll down to the bottom and tap on “Log out.”
Snapchat Log Out
  1. Once you have been logged out, restart your phone, then sign in again to Snapchat.

11. Turn on Message Notifications for a Specific Person

If you aren’t receiving notifications from one specific person on Snapchat, you must have accidentally turned off their notifications. To enable notifications for the muted person, follow these steps:

  1. Go to the “Chat” tab in Snapchat by pressing on the message-shaped icon at the bottom.
  2. Touch and hold the person’s name that you want to unmute.
  3. Tap on “Chat Settings.”
  4. Enable the toggles for “Message Notifications” and “Games and Mini Notifications” from the menu that pops up at the bottom.
Snapchat Unmute User

12. Turn off Bluetooth

If you recently connected a pair of Bluetooth headphones or a speaker to your phone, they may still be using your handset’s sound. This can be another reason you can’t hear notification coming in. On Android, disable Bluetooth by swiping from the top of the screen, then tapping on the Bluetooth toggle in the Quick Settings menu to deactivate it.

Snapchat Account Picture Bluetooth Off

On iPhone, go to “Settings -> Bluetooth” and disable the Bluetooth toggle.

13. Reinstall Snapchat

Uninstalling and reinstalling Snapchat is one of the best fixes to resolve notification sounds not working on Snapchat, as reinstalling the app helps fix issues related to permissions or sound that could have happened while installing the Snapchat app initially.


  1. To reinstall Snapchat, you must first uninstall the Snapchat app. For that, open “App Library” on your iPhone and look for Snapchat.
  2. Touch and hold the Snapchat app icon and select “Delete App” from the menu.
Snapchat Delete Iphone
  1. A pop-up menu will show up. Tap on “Delete.”

Pro Tip: you can uninstall Snapchat from iPhone’s home screen as well. Touch and hold the Snapchat app icon on the home screen, then select “Remove app” followed by “Delete app.”

Snapchat Delete Iphone Uninstall
  1. Once uninstalled, open the App Store and look for Snapchat.
  2. Hit the “Install” button next to it.


  1. Open “Settings” on your phone.
  2. Go to “Apps” and tap on Snapchat.
Snapchat Settings Android
  1. Hit the “Uninstall” button.
Snapchat Delete Android
  1. Open the Play Store app and find Snapchat.
  2. Tap on the “Install” button.

Pro Tip: learn how to delete everything from Snapchat.

14. Reset Settings

If nothing else works, you should try resetting the settings on your phone. That will help fix the Snapchat issue with notifications. Please keep in mind that resetting settings will not delete files or data from your phone. However, all settings will be reset to their default values. You must set them again.


  1. Go to “Settings -> General -> Transfer or Reset iPhone.”
Snapchat Iphone Settings Reset
  1. Tap on “Reset.”
  2. Select “Reset All Settings.”
Snapchat Iphone Settings Reset Preferences


  1. Go to “Settings -> System (or General Management) -> Reset.”
Snapchat Settings Android Reset
  1. Tap on “Reset all preferences.” (On some phone models, it might be “Reset all settings.”)
Snapchat Settings Android Reset Preferences

If you’re a big fan of Snapchat, you might be looking to expand your knowledge of the app. Learn about other fun things that you can do on Snapchat. Also, find out how to use custom stickers on Snapchat.

All screenshots by Mehvish Mushtaq

Mehvish Mushtaq
Mehvish Mushtaq

Mehvish is a tech lover from Kashmir. With a degree in computer engineering, she's always been happy to help anyone who finds technology challenging. She's been writing about technology for over six years, and her favorite topics include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, Windows, social media, and web apps.

Subscribe to our newsletter!

Our latest tutorials delivered straight to your inbox