Snapchat notifications exist to alert users about new snaps, friend requests, or new messages. Therefore, it can be quite an inconvenience if you suddenly stop receiving them or if they aren’t accompanied by sound anymore. If you aren’t getting notifications from the Snapchat app on your Android phone or iPhone, you have landed in the right place. This tutorial details several fixes for Snapchat notifications not working on Android and iOS.
- 1. Check Your Phone's Sound
- 2. Restart Phone
- 3. Update App
- 4. Enable Notification Sound in Snapchat
- 5. Turn on Notifications from Everyone
- 6. Enable System Notifications
- 7. Clear Cache
- 8. Turn Off Do Not Disturb Mode
- 9. Turn Off Battery Saving Mode
- 10. Log Out of Snapchat App
- 11. Turn on Message Notifications for a Specific Person
- 12. Turn off Bluetooth
- 13. Reinstall Snapchat
- 14. Reset Settings
1. Check Your Phone’s Sound
If you’re still receiving notifications from Snapchat but can’t hear them when they arrive, you should check your phone’s volume first. Make sure it’s not turned down, thus preventing you from hearing the alerts landing on your device. At the same time, ensure your handset is not set to “Silent Mode,” as it could be what’s causing your notifications to be silent.
Depending on the type of Android device you have, you may have to use the volume button to deactivate Silent Mode (Pixels) or use a dedicated sound button (OnePlus). On iPhones, there’s a toggle switch on the right side of the bar for that.
2. Restart Phone
Try restarting your phone. Doing so often fixes temporary issues like notifications not working. Press the power button on your device, then select “Restart” from the menu that pops up on Android. On iPhone, turn the phone off and back on again.
3. Update App
Many times a notification issue, such as missing audio, happens due to a bug in the Snapchat app. You must update the app to fix the issue.
To update the Snapchat app, open Google Play Store or App Store and search for Snapchat. If an update button shows next to the Snapchat app, tap on it to update it, then force close the app or restart your phone. Hopefully, the Snapchat notifications will start working properly again.
4. Enable Notification Sound in Snapchat
The Snapchat app lets you enable or disable notifications from the app itself. If notification sounds are disabled in the app, you won’t hear the notification alert. Therefore, you must ensure that the notification sound is enabled in the Snapchat app on Android or iPhone. Especially try this fix if all other notifications from other apps have sound.
- Open the Snapchat app on your phone.
- Tap on the profile picture icon at the top.
- Hit the gear icon in the upper right corner on the next screen to reach the “Settings” screen.
- Tap on “Notifications.”
- On Android, first make sure that the box next to “Enable notifications” is checked.
- Scroll down to ensure other notification components are also enabled.
- Scroll down further and enable the toggle next to “Sounds.”
- On iPhone, ensure the toggles next to all notification types are enabled.
- If you aren’t receiving story notifications from someone, scroll down to the very bottom inside “Notifications” and tap on “Manage story notifications.”
- Check the box next to the people you want to receive notifications from.
5. Turn on Notifications from Everyone
The Snapchat app offers another setting to control notifications complete with sounds. Basically, this is a privacy setting that allows you to limit the notifications you receive that are only from friends. If you aren’t getting notifications from everyone on Snapchat, this could be the cause. To change the Snapchat notification setting from friends to everyone, follow these steps:
- Open “Settings” in the app, then go to “Notifications” as shown above.
- Scroll down to the “Privacy control” section and tap on “Send me notifications.”
- Select “Everyone.”
6. Enable System Notifications
In addition to enabling notifications inside the Snapchat app, you must enable notifications in system settings as well to ensure a full experience with sound.
- Open “Settings” on your iPhone.
- Look for Snapchat under the list of apps and select it.
- Tap on “Notifications.”
- Enable the toggle next to “Allow notifications.”
- Scroll down and make sure the toggle next to “Sounds” is enabled and checkboxes under the “Alerts” section are selected.
- If you are using iOS 15 or later, select the “Immediate delivery” option under “Notification Delivery” instead of “Scheduled summary.”
- If the above method doesn’t seem to have any effect, open the Snapchat app and go to its settings.
- Tap on “Manage” under “Additional services.”
- Select the “Permissions” option.
- Hit the “Notifications” option if it says “Tap to enable.”
- You will reach the app’s “Settings” screen again.
- Tap on “Notifications” to enable them and make sure “Sound” is enabled too as shown above.
- Open Settings on your Android phone.
- Go to “Apps.”
- Look for Snapchat under “All apps” and tap on it.
- Select “Notifications.”
- Enable the toggle next to “Show notifications” at the top.
- Also select “Allow sound and vibration” under “Alerts.”
- Additionally, tap on the “Notification categories” listed below and make sure all of them are enabled.
- Tap on each category and make sure “Sound” is enabled.
7. Clear Cache
You must try clearing the cache for the Snapchat app to remove files that could be affecting Snapchat notifications on your Android phone or iPhone.
- Open “Settings” in the Snapchat app on iPhone.
- Scroll down to the “Account actions” section.
- Tap on “Clear cache” and confirm on the next screen.
On Android, you must clear the Snapchat app cache via the system’s settings by following the steps below.
- Open “Settings” on your Android phone.
- Go to “Apps -> Snapchat.”
- Tap on “Storage.”
- Hit the “Clear cache” button at the bottom.
- Restart the phone.
8. Turn Off Do Not Disturb Mode
If you aren’t receiving any notifications from any app including Snapchat, then “Do Not Disturb Mode” could be the culprit. You must turn it off to receive Snapchat notifications.
- To turn off “Do Not Disturb Mode” on iPhone, go to “Settings -> Focus.”
- If any Focus mode says “On,” tap on it and turn it off on the next screen.
- You should also open each Focus mode and look under the “Turn on automatically” section for any active scheduled Focus mode and turn them off.
Pro Tip: for iOS 14 and below, go to “Settings -> Do Not Disturb” and turn it off.
- Go to “Settings -> Sound & vibration -> Do Not Disturb.”
- Turn it off on the next screen.
- Check for any automation set under “Schedules.”
Pro Tip: on Samsung Galaxy phones, go to “Settings -> Notifications -> Do not disturb” to turn the mode off.
9. Turn Off Battery Saving Mode
If battery-saving mode is always enabled on your phone, it could impact Snapchat notification sounds and notifications in general. You must turn the mode off to troubleshoot the issue.
- To turn off battery-saving mode on iPhone, go to “Settings -> Battery.”
- Turn off “Low Power Mode.”
- Go to “Settings -> Battery -> Battery Saver.”
- Turn the option off on the next screen.
Tip: On Samsung Galaxy phones, go to “Settings -> Battery & device care -> Battery.” From there, toggle off “Power saving.” You should also check and disable any automation set for battery on a Samsung Galaxy phone. Go to “Settings -> Battery & device care.” Tap on the three-dot icon at the top and select “Automation.” Turn off the toggle for “Adaptive power saving.”
10. Log Out of Snapchat App
You must try logging out of your Snapchat account. Many times, signing out and signing back in fixes Snapchat notification issues.
- Open the Snapchat app and go to “Settings.”
- Scroll down to the bottom and tap on “Log out.”
- Once you have been logged out, restart your phone, then sign in again to Snapchat.
11. Turn on Message Notifications for a Specific Person
If you aren’t receiving notifications from one specific person on Snapchat, you must have accidentally turned off their notifications. To enable notifications for the muted person, follow these steps:
- Go to the “Chat” tab in Snapchat by pressing on the message-shaped icon at the bottom.
- Touch and hold the person’s name that you want to unmute.
- Tap on “Chat Settings.”
- Enable the toggles for “Message Notifications” and “Games and Mini Notifications” from the menu that pops up at the bottom.
12. Turn off Bluetooth
If you recently connected a pair of Bluetooth headphones or a speaker to your phone, they may still be using your handset’s sound. This can be another reason you can’t hear notification coming in. On Android, disable Bluetooth by swiping from the top of the screen, then tapping on the Bluetooth toggle in the Quick Settings menu to deactivate it.
On iPhone, go to “Settings -> Bluetooth” and disable the Bluetooth toggle.
13. Reinstall Snapchat
Uninstalling and reinstalling Snapchat is one of the best fixes to resolve notification sounds not working on Snapchat, as reinstalling the app helps fix issues related to permissions or sound that could have happened while installing the Snapchat app initially.
- To reinstall Snapchat, you must first uninstall the Snapchat app. For that, open “App Library” on your iPhone and look for Snapchat.
- Touch and hold the Snapchat app icon and select “Delete App” from the menu.
- A pop-up menu will show up. Tap on “Delete.”
Pro Tip: you can uninstall Snapchat from iPhone’s home screen as well. Touch and hold the Snapchat app icon on the home screen, then select “Remove app” followed by “Delete app.”
- Once uninstalled, open the App Store and look for Snapchat.
- Hit the “Install” button next to it.
- Open “Settings” on your phone.
- Go to “Apps” and tap on Snapchat.
- Hit the “Uninstall” button.
- Open the Play Store app and find Snapchat.
- Tap on the “Install” button.
Pro Tip: learn how to delete everything from Snapchat.
14. Reset Settings
If nothing else works, you should try resetting the settings on your phone. That will help fix the Snapchat issue with notifications. Please keep in mind that resetting settings will not delete files or data from your phone. However, all settings will be reset to their default values. You must set them again.
- Go to “Settings -> General -> Transfer or Reset iPhone.”
- Tap on “Reset.”
- Select “Reset All Settings.”
- Go to “Settings -> System (or General Management) -> Reset.”
- Tap on “Reset all preferences.” (On some phone models, it might be “Reset all settings.”)
If you’re a big fan of Snapchat, you might be looking to expand your knowledge of the app. Learn about other fun things that you can do on Snapchat. Also, find out how to use custom stickers on Snapchat.
All screenshots by Mehvish Mushtaq
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