Chrome is the most popular browser out there, but its wealth of features and relative complexity mean that it’s also prone to not always working properly. A prime example of this is the “Err_Connection_Reset” error. To fix this, you’ll need to know why it appears in the first place.
Here we explain the ‘Err_Connection_Reset’ error, then offer up a bunch of ways to fix it.
What does “err_connection_reset” mean?
“err_connection_reset” is an error you will come across when Chrome can’t form a connection or doesn’t have a very stable one. Your computer is not able to process the connection, and that’s when you see that dreaded error message.
Clear the Cache in Chrome
Over time, your cache in Chrome will build up with site data, images, and certain pages. This is designed to make it faster to open a given site in the future, but it can also create problems. It can be a privacy concern if you’re working for a company but can also cause errors when sites are loading if it grows too large and contains conflicting information.
Luckily, you can easily clear your cache in Chrome.
In Chrome, click the three-dot “More” icon at the top-right corner, then “More tools -> Clear browsing data.”
Make sure you select “All time” in the Time range box, then check the “Cookies and other site data” and “Cached images and files” boxes and click “Clear data.”
Internet Connection Problems
Check whether you can establish a connection to other sites or if it’s only that one site. It could be that particular site is having problems. If you’re using Wi-Fi, keep in mind that things such as doors, walls, radio frequencies, etc., can interfere with the signal.
If you’re using a VPN, that could be the reason you don’t have a stable connection. With a VPN (Virtual Private Network), you can go through constant ups and downs with your connection to the Internet.
To fix the error, you can try changing servers. Try a server you think may not be used as much as the one you’re currently using. For example, let’s say you use NordVPN. When you click on the dots (that will appear when you place the cursor over the name of the country), you will see various servers with a percentage. Choose one with a low rate.
Eliminate Your Computer’s Proxy
To get rid of the Proxy, open the Run box by pressing the Win and R keys. Type
inetcpl.cpl and press Enter. The Internet Properties box should appear. Click on the Connections tab followed by LAN settings.
Make sure the box that says “Use a proxy server for your LAN” is unchecked. Check the box that says “Automatically detect settings.”
Check Antivirus Settings
Antiviruses do such a good job that they can sometimes block sites that are not a threat. Try going into your antivirus’s settings so that Chrome can be whitelisted.
If you don’t have an antivirus and are using Windows Defender, you can whitelist Chrome by going to “Settings -> Update & Security -> Windows Security -> Firewall & network protection” and clicking on the first option that says “Allow an app through firewall.”
In the next window, make sure that you can see Chrome and that the box to the left is checked.
Turn Off AppEx Networks Accelerator
Don’t let its name fool you since AppEx Networks Accelerator can slow down your Internet connection. To turn this option off, go to “Settings -> Network & Internet -> Ethernet -> Change adapter options.”
Use Chrome’s Cleanup Tool
You can also try Chrome’s Integrated cleanup tool to remove anything that might be causing the problem. The quickest way to access the feature is by typing chrome://settings/cleanup. Click on the blue Find button to get things started.
Reset the TCP/IP
Another possible solution to this error is to reset the TCP/IP that your devices use to connect to the Internet.
To do this, you’ll need to run the Command Prompt as the administrator. You can do this by typing “command prompt” in search, and when it appears in the results, right-click on it and choose “Run as administrator.”
When the command prompt appears, type the following commands:
Unfortunately, this is an error all Chrome users come across, but with the above-mentioned tips, you now know how to fix them. For more Chrome shenanigans, see how to pin extensions to the Chrome toolbar. Updating your network drivers can also help a faulty connection, so also take a look at our guide to removing old drivers in Windows 10.