How to Fix a Black Screen on Your iPhone

The infamous, unresponsive black screen, otherwise known as the Black Screen of Death, is a common problem on iOS devices. Nothing is scarier than a sudden black screen to an iPhone user because it can mean that their phone has severe damage. If you encounter the Black Screen of Death, don’t panic. There are a few fixes you can try to get your phone working again.

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Believe it or not, your phone battery may just be empty. If your iPhone’s battery is completely drained, you won’t see the indicator that instructs you to charge your phone. Try plugging it into the nearest outlet and let it charge for a while. If lack of power caused the black screen issue, you should see the charging battery icon after a few hours.

If you don’t think the battery is causing the black screen, or your phone is unresponsive even after you’ve charged it, try rebooting your phone. A reboot or “soft reset” closes your open applications and restarts your phone. Rebooting can help revive phones that are unresponsive while keeping data intact.

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  • To reboot an iPhone 6S, iPhone 6, or earlier iOS device, press the “Sleep/Wake” button and the Home button for ten seconds and wait until the Apple logo appears on the screen.
  • For iPhone 7 and iPhone 7 Plus, press and hold the Sleep/Wake and the Volume Down buttons for ten seconds and wait until the Apple logo appears on the screen.
  • For iPhone 8, iPhone 8 Plus, and iPhone X, press and quickly let go of the Volume Up button. Then, press and quickly let go of the Volume Down button. Lastly, press and hold the Sleep/Wake button for 10 seconds and wait until the apple logo appears on the screen.

If your iPhone is still unresponsive, you may need to restore its original settings. Restoring your iPhone erases all data and personalized settings from the device, so be sure to back up your phone before you start the process.

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1. Connect your iPhone to your computer and open iTunes.

2. Once iTunes recognizes your phone, go to “Summary” and choose “Restore iPhone.” iTunes will then return your phone to its original settings and then update it to the latest version of iOS.

If restoring factory settings doesn’t work or iTunes can’t detect your phone, you can try forcing our phone into recovery mode. Your phone enters recovery mode naturally whenever you update to the latest version of iOS. Forcing your phone into recovery mode can repair damage to your operating system, but you should only attempt it if you have a recent backup.

1. Connect your iPhone to your computer and open iTunes.

2. Reboot your phone:

  • For iPhone 6S, iPhone 6, and earlier iOS devices, press the Sleep/Wake button and the Home button for ten seconds. Keep holding the buttons until your screen prompts you to connect to iTunes.
  • For iPhone 7 and iPhone 7 Plus, press and hold the Sleep/Wake and the Volume Down buttons for ten seconds. Keep holding the buttons until your screen prompts you to connect to iTunes.
  • For iPhone 8, iPhone 8 Plus, and iPhone X, press and quickly let go of the Volume Up button. Then, press and quickly let go of the Volume Down button. Next, press and hold the Sleep/Wake button for ten seconds. Keep holding the buttons until your screen prompts you to connect to iTunes.

3. Choose “Update” from the popup window that appears, and iTunes will attempt to reinstall iOS without removing your data. If you choose “Restore,” iTunes will wipe your phone and restore it to its factory settings.

If you still can’t use your phone after trying all of the above steps, your iPhone probably has significant software or hardware damage. You should contact Apple directly for further assistance in fixing your iOS device.

One comment

  1. There is a quick / easy / surefire way to resolve the BSoD issues on iPhones….. get a real smartphone… Android RULES, iOS DROOLS ;-) …

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