How to Easily Fix Your Android Camera Crashes


No app is exempt to failing, and that includes the camera app that comes by default on every Android device. There will come a time when the Android camera crashes and will give us some kind of problem, but the good news is that there are methods you can try to fix it.

Most of the time it’s a hit-and-miss game when trying to repair the camera app, but the methods you can try are so simple, even a beginner can do them. Don’t forget to save this tutorial for future reference since you never know when you or a friend might need it.

How to Fix “Unfortunately Camera Has Stopped Working”

I’m sure you’ve already tried the basics, such as closing the camera app and waiting thirty seconds before you start it up again. If that didn’t work, you might have also tried rebooting your Android device since sometimes that’s all you need.


Have you tried clearing the camera’s cache files? If not, you can do so by following the below steps.

  1. Open “Settings” on your Android device
  2. Tap on “Applications -> Application Manager”
  3. From the drop-down menu, make sure that you’ve chosen “All Apps”
  4. Find the camera app and open it
  5. Tap “Force Stop”
  6. Tap on “Storage -> Clear Cache”

The cache files will be instantly deleted, and the space it was taking up will be gone. Try to open the camera again, and hopefully it will work.

How to Fix a Black Screen on Your Android Camera App

Note: keep in mind that only if the problem is software related is there a chance that you can fix the problem. If it’s hardware related, you have no choice but to take it in for service.

There is something worse than seeing the message that the camera has stopped working: seeing nothing at all. If you only see a black screen, you can try the following.

Battery Pull

If your phone has a removable battery, this is a possible solution to the black screen on your camera app. You only need to pull the battery from your phone when it’s powered on. This is considered a soft reset, and it won’t result in you losing any data. Leave the battery out for about a minute or so, and hold the power button for thirty seconds, then re-insert and reboot.

Uninstall Third Party Camera Apps

Try getting rid of any third-party camera apps you have on your phone. Your phone could have received an update (even a small one you didn’t notice), and the camera app you have needs to be updated to be compatible with your phone’s update.

Also, try remembering the app you installed right before you started having this problem. It could be the culprit of all your problems. Uninstall it and hopefully your camera will work properly.

You can also try checking if your apps are due for an update. You can do this by opening the Google Play app and tapping on the hamburger icon on the top left. When the side menu pops open, tap on “My Apps & Games.” You should see a list of apps that need an update.


Last Resort: Factory Reset

Drastic times call for drastic measures. If you’ve been a good Android user and have regularly backed up your data, a factory reset shouldn’t be a problem. If you think that a reset is too drastic, you can try the other methods, but if you want to give a reset a try, you do it by going to “Settings -> Backup and reset -> Factory data reset -> Reset device.”

Android Camera App Keeps Crashing

If your camera manages to open but then crashes shortly after, then you can try booting it into “Safe Mode.” What “Safe Mode” does is prevent third-party apps from working. Safe Mode solves your problem by not letting third-party apps work. By doing so you’re able to notice if the problems go away while in Safe Mode.

If the problem does stop, you know that it was a third-party app that was having incompatibility issues with your Android camera app. To boot into safe mode by turning off your phone, not a reboot, but a complete shut-off, press the power button to turn it back on, but don’t let go until you see the Samsung logo appear.

Immediately after the logo appears press the and hold the Volume down button until your Android device boots up. In the lower left-hand corner you should see the words Safe Mode.

Not everyone has a Samsung phone. If you have another model, you can try booting into safe mode by pressing your phone’s power button for a few seconds until you’re prompted to turn it off. Tap and hold the Power off for a few seconds, and your phone will ask you to confirm you want to boot into safe mode. Tap OK and you will be in Safe Mode.


You can also try clearing the cache partition. By wiping the cache partition, you’ll be erasing files that may have been left behind during a factory reset. To wipe the cache partition, turn off your Android device and press the Home, volume up and power button until you feel your device vibrate.

Release the power button, but don’t let go of the home and volume up buttons until you see the “Android System Recovery” screen appear. To choose “Wipe cache partition,” press the volume down button to navigate. To select it, press the power key.


Camera problems can appear at any time, but you’ll be more than prepared with this guide. You’ll know what to do as soon as that error message pops up. How do you deal with your camera problems? Share your thoughts in the comments below.

Fabio Buckell

Just a simple guy that can't enough of Technology in general and is always surrounded by at least one Android and iOS device. I'm a Pizza addict as well.


  1. My Kenobi z2 plus rear camera stops and shows a black screen . I have already done all the possible solutions suggested in this blog . It shows this bug report :-
    DISPLAY=NRD90M dev-keys
    MODEL=ZUK Z2132
    java.lang.RuntimeException: Media server died.
    at android.os.Handler.handleCallback(
    at android.os.Handler.dispatchMessage(
    at android.os.Looper.loop(
    at java.lang.reflect.Method.invoke(Native Method)

    Can anyone help me out.

Comments are closed.