How to Diagnose Memory Problems in Windows 8

If you are using computers for long enough, you may have heard that the more memory/RAM your computer has, the snappier it becomes. But sometimes, no matter how much memory you have, you may face sluggish performance, random failures, BSODs (Blue Screen Of Death), etc. The source of these problems may be a misbehaving or corrupted memory module, or your memory module may have some technical difficulties. In fact, memory failures are one of the most common tech problems faced by many computer users. Fortunately, Windows comes in with a robust memory diagnostic tool which helps you pinpoint the technical issue. So, let us dig in and see how to use the memory diagnostics tool to diagnose memory problems in Windows 8.

What Does Memory or RAM Do

For starters, RAM is an important component of your computer which acts like a bridge between your hard disk and the processor. Whenever you boot up your computer or launch a program, your computer loads and stores the important bits of your OS or the launched program in the RAM for easier and faster access. That said, RAM modules are volatile in nature. i.e. as soon as you turn off the power source, the data stored inside it is immediately lost.


Note: Even though we are showing this in Windows 8, this procedure should work with other previous versions like Vista and 7.

1. To start debugging memory in your Windows machine, press “WIN + X” to open the power user menu in Windows 8. Select “Control Panel” from the list of options.


2. Select “Administrative Tools” from the options. Be sure that you have selected the “view by” as large or small icons.


The above action will open the “Administrative Tools” window. Here scroll down and select “Windows Memory Diagnostic” application to openĀ the Windows Memory Diagnostic window.


3. Select the option “Restart now and check for the problems” to start the memory diagnostics immediately, or you can select the second option “Check for problems the next time I start my computer” to schedule the memory diagnostics for the next manual restart.


4. Once you restart your Windows 8 machine, Windows will start the memory diagnostics to pinpoint any problems with your memory. As you can see from the image below, you can choose between different tests like basic, standard, and extended memory diagnostics by pressing the F1 key on your keyboard.


5. Once the memory diagnostics is complete, Windows will restart your machine automatically. If you want to check the logs of the diagnostics, open up “Event Viewer” by navigating to “Control panel -> Administrative Tools” and openĀ “Event Viewer.”


6. Navigate to “Windows Logs” and then select “System.” Now on the right pane, select “Memory Diagnostics Results” to see the test results.


That’s all there is to do and hopefully that helps you to deal with and pinpoint any memory module problems in your Windows system. Do comment below if you face any problems while diagnosing your installed memory.

Vamsi Krishna Vamsi Krishna

Vamsi is a tech and WordPress geek who enjoys writing how-to guides and messing with his computer and software in general. When not writing for MTE, he writes for he shares tips, tricks, and lifehacks on his own blog Stugon.


  1. Tried three times, but on reboot it stops at Dell logo and hangs–for an hour. Have to hard reboot

  2. Two questions. Do I have to log out of my every day non-administrator User account and log into my Administrator account? What kinds of error messages should I look for?

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